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Pathway Optimisation and Operational Support

Practical pathway improvement and operational support

Our pathway optimisation and operational support service provides practical, clinician-informed improvement capability that can be delivered as a standalone engagement or embedded within a wider clinical programme. We work with healthcare organisations to address the operational and structural factors that limit clinical capacity and pathway performance.

The Challenges We Help Address

  • Long outpatient waiting lists
  • RTT pathway delays
  • Diagnostic bottlenecks
  • Cancer pathway pressures
  • Limited weekend or extended-day capacity
  • Workforce vacancies
  • Underutilised estate
  • Patients waiting between different pathway stages

Service Areas

Waiting List Management

  • Data validation, clinical validation and patient segmentation
  • Risk prioritisation and duplicate and unsuitable referral review
  • Cohort design, activity forecasting and demand modelling

Outpatient Optimisation

  • Template review and new-to-follow-up ratio improvement
  • One-stop pathway design and straight-to-test conversion
  • PIFU implementation, DNA and cancellation analysis
  • Clinic utilisation improvement

Diagnostic Optimisation

  • Referral criteria and triage process review
  • Modality utilisation and surveillance management
  • Reporting turnaround and urgent findings process improvement
  • Diagnostic workforce modelling

Theatre and Procedure Optimisation

  • List composition, patient selection and scheduling
  • Six, four and two-week planning and cancellation analysis
  • Workforce and equipment requirements and day-case conversion
  • Theatre productivity review

Cancer Pathway Improvement

  • Two-week-wait triage and Faster Diagnosis Standard mapping
  • One-stop assessment design and diagnostic coordination
  • MDT and results process improvement and tracking and escalation

Acute Flow Improvement

  • Front-door streaming and SDEC development
  • Admission avoidance, long-stay review and discharge pathway improvement
  • Virtual ward interface and daily flow management

What to Expect

  • Baseline service assessment
  • Demand and capacity model
  • Patient pathway map
  • Recommended operating model
  • Workforce model
  • Implementation plan
  • Risk and governance framework
  • KPI dashboard
  • Commercial model
  • Sustainable handback plan

Get in Touch

    Let’s Chat

    Every patient deserves timely care.

    Our clinically led teams help you make the most of your clinics and theatres by providing additional services on weekends and evenings. This allows you to increase your capacity and deliver care more efficiently.

    Our consultants and nurses integrate seamlessly with your staff so that patients are seen quickly, all while upholding the highest standards of quality, safety, and governance.

    Call us
    0203 846 3333