In 2024, Northampton General Hospital faced significant challenges in meeting their Dermatology targets. A previous supplier had failed to provide sufficient capacity to meet the increasing referral demands, leading to growing backlogs in paediatric, adult, and minor operations services. The hospital urgently sought a comprehensive solution to address these issues and improve patient care.
We were contracted to provide a comprehensive Dermatology service for minor operations and outpatients at Northampton General Hospital. The initial contract was for six months, with an option to extend for a further six months based on performance.
MDCare provided a comprehensive team of specialists, including:
- Dermatology Consultants
- Plastic Surgery Consultants
- Specialised nursing staff
- Administrative support staff
We implemented a flexible schedule to maximise capacity:
- Wednesdays: 1 Minor Operations list
- Saturdays: 1 Paediatric Outpatient list, 1 Adult Outpatient list
- Sundays: 1 Paediatric Outpatient list, 1 Adult Outpatient list, 1 Minor Operations list
- Remote letter administration and dictation completed by MDCG clinical lead
For us quality of staff is always a priority. To guarantee quality assurance:
- All consultants are required to have a minimum of 2 years post-CCT experience in substantive NHS posts.
- Consultants must be on the relevant specialist register.
- Plastic surgeons are required to provide surgical logbooks detailing all procedures.
- We need references from clinical leads confirming employment and capabilities for all consultants.
